Your Supply Chain: Mobile. Accurate. Real-time.

Support

RF-SMART Blog Articles

What’s Behind our Proactive Customer Support Initiatives?

By Holli Anderson on

Posted under: Support

If you’re a RF-SMART customer, you might have heard from our support team this year on ways we can help YOU. But what’s the catch? Our mission statement, “We exist to transform customers and change lives,” isn’t just framed up on the wall in our lobby, we mean it. It’s a living, breathing mantra that manifests itself throughout the company, including our customer support department. 

Continue reading “What’s Behind our Proactive Customer Support Initiatives? ”...

RF-SMART: The Happy Gilmore of Software Support

By Jodi Nuszkowski on

Posted under: Support

We recently sat down with one of our Senior Software Support Engineers (a fancy way of saying the guy who helps our customers solve complex problems –  which is just another fancy way of saying this dude has the answer to everything!) Either way, we wanted to pass on the inside scoop on our support team’s approach to problem solving.

Continue reading “RF-SMART: The Happy Gilmore of Software Support ”...