Because post-implementation support comprises 95% of the ownership experience, we have invested in the people, processes and technology required to maintain customer satisfaction over the long run.
Our highly-trained RF-SMART Support personnel know how to quickly ascertain the source of an issue and provide attentive service in resolving it as quickly as possible. In short, their job is to make sure you can do your job.
Standard Support hours are M-F, 8:30am to 5:30pm EST.
We want to make it easy for you! For FAQ's, visit RF-SMART's NetSuite Documentation
"The user interface is very friendly as well as the help section on the RF-SMART portal in NetSuite. When we did have any questions, the help team was very responsive."San Diego Sign