RF-SMART's company mission is “We exist to transform customers and change lives.” But how does that translate to customer support? Have you ever heard our mission statement before? If you haven’t, remember those eight words because they are exactly why we are in business. Let’s break it down. “We ... Continue Reading
Every year, the members of the RF-SMART leadership team get together and discuss what we would like to achieve in the following year. These discussions create the RF-SMART annual corporate goals. This year, one of our goals we have chosen to pursue is to add incremental value to our Customers. We ... Continue Reading
February 27, 2014
by
Jodi Nuszkowski
in
JD Edwards
Here at RF-SMART, we want to understand and alleviate any pains our customers are experiencing in the warehouse. So, when it comes to JD Edwards EnterpriseOne picking functionality, we want your company to optimize operations, as well as enable paperless processes throughout your warehouse. All of ... Continue Reading
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Why are companies moving away from manual processes and incorporating inventory mobile solutions in their operations? Mobile data collection addresses everything from increased inventory accuracy to instant stock visibility. There are so many benefits to making the switch, but here's our top 5: The ... Continue Reading
“Oh Testing, Oh Testing, Testing, Where Art Thou Testing?” An important, but often neglected, piece of the implementation puzzle is the amount of testing that is done in both AX and RF-SMART prior to a company’s Go Live. Employees are expected to complete their daily tasks, learn an entirely new ... Continue Reading
November 14, 2013
by
Jodi Nuszkowski
in
Events + News
Every year in November, our Research & Development department shuts down. Well, not completely… They put all on-going projects and day-to-day tasks on hold for 48 hours in order to brainstorm, collaborate and actually build fresh ideas and functionalities the RF-SMART product can bring to the ... Continue Reading
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October 24, 2013
by
Jodi Nuszkowski
in
Events + News
We recently sat down with one of our Senior Software Support Engineers (a fancy way of saying the guy who helps our customers solve complex problems), and we wanted to pass on the inside scoop on our RF-SMART support team’s approach to problem solving. So first, we’re not perfect. But we do make an ... Continue Reading
We’re extending the power and functionality of JD Edwards EnterpriseOne by adding new RF-SMART workflows, and we couldn’t be more excited! These added features allow us to foster one of our performance principles: Our products know our customer today and tomorrow. RF-SMART Product Developments The ... Continue Reading
