Your Supply Chain: Mobile. Accurate. Real-time.

With just weeks until the newest NetSuite release rolls out (2018.2), how should you be preparing?

We are excited about our 2018 Customer Training Series. Once a month, our support team will explore RF-SMART functionality and cover hot topics that many of you are curious about, like printer troubleshooting. 

At RF-SMART, we strive to earn and keep the trust of those we do business with – in fact, it’s one of our main Principles. One way we’re working to show our Customers that we’ve got their back is our RF-SMART Vision Levels: Helping our customers go from doing the right things, to doing things right. We sat down with RF-SMART CEO Michael Morales to hear more on this vision and his thoughts on how it helps create an ever-expanding impact.

BarProducts.com is a leading online retailer for bartending and bar supplies, and in the words of their COO, is the perfect example of “a business who came from an old way of doing things to quickly catching up to the forefront of warehouse management.” 

If you’re a RF-SMART customer, you might have heard from our support team this year on ways we can help YOU. But what’s the catch? Our mission statement, “We exist to transform customers and change lives,” isn’t just framed up on the wall in our lobby, we mean it. It’s a living, breathing mantra that manifests itself throughout the company, including our customer support department. 

Planet Dog is a leading global distributor of premium, non-toxic and recyclable dog products. With multiple business channels and continued growth, Planet Dog recognized the need for an inventory management solution. After evaluating multiple options, Planet Dog chose RF-SMART to meet this need.

The manufacturing and distribution of foodservice solutions is something Henny Penny has mastered. However, when it came to implementing the best automated data solution (ADC) for their business, they reached out to RF-SMART for a little bit of guidance.

Across industries, high-performing companies experience various benefits by working with specialists.

“We exist to transform customers and change lives.”

Many of you have been asking, “Hey! What do I need to do to guarantee my implementation will go sour?”

We recently sat down with one of our Senior Software Support Engineers (a fancy way of saying the guy who helps our customers solve complex problems –  which is just another fancy way of saying this dude has the answer to everything!) Either way, we wanted to pass on the inside scoop on our support team’s approach to problem solving.