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Hardware Professional Services

Put RF-SMART’s hardware experts to work for you. Whether you are an established customer or beginning implementation, we offer complete ongoing care for your hardware needs.

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Your team doesn’t need to spend time maintaining or implementing hardware. RF-SMART’s Hardware Professional Services provides in-house solutions to deploy, manage and maintain all of your RF-SMART hardware. From configuration and deployment to continuous device maintenance and spare pool management, your project's success is our responsibility.

We offer multiple, scalable Hardware Professional Service packages to ensure you have the right services to fit your team’s needs. Contact us today to find out what package would best fit your company.

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Professional Hardware Configuration Service packages can include:

  Premium Help Desk Support
✓ 
Spare Pool Management
✓  MDM (Mobile Device Management) 
✓  Golden Image Creation
✓  Ongoing Golden Image Management
✓  Dead on Arrival Assistance
✓  Contract Management
✓  Standard and Advanced Device & Software Configuration

✓  Kitting
✓  Shipping to
✓  Individual Sites
✓  Asset Tagging
✓  Asset Reporting
✓  Device Triage
✓  Quality Control - Device Functionality Testing

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Interested in Spare Pool Management?

Our team will hold your spare units and send them to a location at your request when a spare is needed. As quickly as the next day, we’ll make sure another fully configured mobile computer is in the hands of your users. RF-SMART will even help manage your RMA (Return Material Authorization) process as a part of your contract.

Contact us today to find out how you can add Spare Pool Management to your Hardware Professional Services.

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Simplify your Mobile Device Management with RF-SMART

Looking for a solution to simplify mobile computer management? RF-SMART Mobile Device Management (MDM) powered by SOTI provides automatic Operating System (OS) update pushes, remote configuration, lockdown user interface, device location services, and more – without your team having to lift a finger. The functionality, a partnership with SOTI, can fit any business’ needs, regardless of size, industry, processes, or environment.

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Ready to Learn More? Check out our Podcast.

On this episode of the RF-SMART Podcast, our hardware experts explain how Hardware Professional Services can help improve efficiency and productivity in your operations.

 

 

We offer a wide range of Hardware Services to address your every need. If you're buying new, or have existing hardware, RF-SMART can help. 

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